Terms of Service
Acceptance of Terms
Welcome to CINDER LOOM LTD.
By accessing https://shopcinderloom.com or placing an order through our website, you agree to these Terms of Service.
Please read these terms carefully before using our website or making a purchase.
Product Information
We aim to provide accurate product information, including descriptions, photographs, colours, sizes, and fabric details.
Actual product colours may vary slightly due to differences in lighting, screen settings, and device displays.
Size charts are provided to assist customers in choosing suitable clothing.
Minor variations in garment measurements may occur during manufacturing.
All products must meet applicable requirements concerning satisfactory quality and accurate descriptions.
Size and Fit Information
Our website offers a selection of casual women’s clothing.
Customers should review size information and product descriptions before completing their orders.
If you require additional information about sizing, measurements, or fit, please contact our customer service team.
Pricing and Payment
Product prices are displayed in the currency indicated on our website and at checkout.
Applicable taxes, delivery charges, and other fees will be disclosed before customers confirm their orders, where required by law.
We accept the payment methods displayed during checkout.
All orders are subject to successful payment confirmation and product availability.
Order Confirmation
Customers will receive an order confirmation after successfully placing an order.
If a product becomes unavailable, we will contact the customer and arrange an appropriate resolution, including a refund where applicable.
Order Cancellation
Customers may request cancellation before dispatch by contacting [email protected].
Once an order has been dispatched, cancellations and returns are handled according to our Return & Refund Policy and applicable consumer rights.
Shipping and Delivery
Available delivery destinations, shipping charges, and delivery estimates are explained during checkout or in our Shipping Policy.
Customers must provide accurate shipping and contact information.
Returns and Refunds
Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy.
Nothing in these Terms of Service excludes or restricts customers’ statutory consumer rights.
Website Usage
Customers agree to use our website only for lawful purposes.
Unauthorised access, misuse of customer accounts, interference with website security, or unlawful reproduction of website content is prohibited.
Intellectual Property
Website content, including text, graphics, photographs, branding, logos, and design elements, is protected by applicable intellectual property laws.
Content owned by CINDER LOOM LTD may not be reproduced or distributed without permission.
Third-party trademarks and intellectual property remain the property of their respective owners.
Limitation of Liability
To the extent permitted by law, CINDER LOOM LTD is not responsible for indirect losses arising from circumstances beyond our reasonable control.
Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, or restricts statutory consumer rights.
Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will be published on our website. Changes will not retrospectively alter contractual rights already established under completed orders.
Governing Law
These Terms of Service are governed by the laws of England and Wales, subject to mandatory consumer protections and jurisdictional rights applicable in a customer’s country of residence.
Contact Us
CINDER LOOM LTD
Website: https://shopcinderloom.com
Email: [email protected]
Phone: +44 71 103 68956
Business Address:
UNIT 7, NO 510 WILSON BUSINESS PARK, MONSALL ROAD
MANCHESTER
GREATER MANCHESTER
UNITED KINGDOM M40 8WN